1. General
1.1 These terms and conditions apply to all sales of goods (Products) by kj solutions (Seller) to the purchaser of the Products (Customer/Buyer).
1.2 These terms and conditions can only be waived in writing signed by an authorized officer of Seller and will prevail over all of Customer’s terms and conditions to the extent of any inconsistency.
2. Quotations and orders
2.1 By placing an order with Seller (Order), Customer offers to purchase the Product at the price specified in the Order. Seller reserves the right to accept or reject any Order within 7 days of receiving the Order. Buyers are strongly recommended to place all orders in writing.
2.2 Seller is not obliged to supply any Product until Seller accepts the Order for that Product. If Seller rejects an Order, Seller will refund any amount paid in advance by Customer for the Order.
2.3 If Customer breaches any of these terms and conditions in respect of an Order, Seller may:
(a) at any time cancel or suspend all or some of the Orders placed by Customer without notice and without any liability to Customer; and
(b) vary the terms and conditions of supplying incomplete and/or future Orders by Customer.
(c) MOQ (Minimum Order Quantity) will be specified on items on request. Custom made products have MOQ 100 garments of the same design.
(d) Any samples required will be at the cost quoted, this may include all delivery costs. Full invoice to be paid for all samples ordered, prior to order.
3. Price and payment – 50% Deposit of total invoice required on acceptance of quote by Customer
3.1 The total purchase price for Products sent to delivery addresses (Purchase Price) includes the Goods and Services Tax (GST) and any postage, handling, freight, insurance, customs charges and other charges affecting the cost of the Product as per the front of the invoice (P&H).
3.2 The 50% deposit required is provided on the invoice. This amount must be cleared by the bank, or institution prior to any commencement of work.
3.3 If Customer has paid all or part of the Purchase Price before cancellation of an Order, for any reason whatsoever, Seller will be entitled to set off that part of the Purchase Price that has been paid against any other amounts owed by Customer to Seller on any account whatsoever, whether or not the Products the subject of the cancelled Order was delivered to Customer.
3.4 Seller may charge interest on any overdue moneys outstanding from time to time at the rate which is 6% per annum above the Cash Target Rate of the Reserve Bank of Australia applying on the Due Date, calculated from the Due Date until the date of payment.
3.5 Customer agrees to pay Seller any expenses (including legal costs) reasonably incurred by or on behalf of Seller in collecting any outstanding debts due by Customer to Seller.
3.6 Any payment made by Customer will be credited first to any such expenses referred to in clause 3.5, then to any interest that has accrued and finally to the outstanding portion of the Purchase Price.
3.7 Where expedited delivery is requested by the buyer, this will be at an extra cost added to the quote.
4. Delivery – BALANCE DUE ON INVOICE MUST BE PAID.
4.1 Any delivery times notified to Customer are estimates only and Seller is not liable for late or non-delivery.
4.2 Seller may, at Customer’s request, agree to postpone delivery of the Product to a time more convenient to Customer provided that Customer agrees to pay to Seller an additional amount in respect of such postponement and for storage charges.
5. Title and risk
5.1 The risk of loss or damage to the Product passes to Customer on dispatch of the Product from the Seller’s warehouse for delivery to Customer by post or other means.
5.2 Notwithstanding delivery of the products to Customer, title in the Product will not pass to Customer until the full amount of the Purchase Price is received by Seller and the funds cleared. If Customer’s payment is not received or is declined for any reason, Seller reserves the right to reclaim the Product from Customer’s possession, custody or control at Customer’s cost even if they have been delivered to Customer or moved from the delivery address. Seller reserves the right to keep or sell the Product.
6. Customer Satisfaction Guarantee
6.1 Subject to this clause 6 and complying with clause 8, Customer may, if not satisfied with the Product for any reason, return the Product to Seller within 30 days of the date of invoice. This satisfaction guarantee does not apply to a Product damaged by abuse, improper or abnormal usage by Customer or a third party, or a Product damaged by a repair provided by a person not authorized by Seller. No refund will be payable to Customer until Seller has inspected the returned Product and determined that the terms of this guarantee have been satisfied.
7. Damaged Products
7.1 Customer must inspect the Product on delivery and satisfy itself that the Product is not damaged. If the Product is damaged, Customer must notify Seller within 48 hours of receiving delivery and must provide evidence of the damage, such as by way of photographs.
7.2 Seller does not accept liability for Products lost or damaged in the mail or by Customer.
7.3 Customer must comply with the requirements of clause 8 when returning any damaged Product.
8. Return of Products
8.1 Any return of Products under clauses 6 or 7 must be in accordance with the terms of this clause 8.
8.2 Customer must contact Seller’s on 0433 472 357 and obtain a Return Authorization Number. Seller will give Customer an address for return of the Product.
8.3 Customer must return the Product in its original packaging, with all original accessories and contents, by registered post to Seller within 30 days of the date of invoice to obtain a refund or, in the case of damaged Products, a replacement Product.
8.4 Refunds and returns or replacements do not include postage and/or handling charges and all such charges are at Customer’s cost, unless we otherwise agree in writing. Seller reserves the right to refuse to accept any returned Products marked “Cash or cheque on delivery” or “More to pay”.
8.5 Where Customer is paying by instalments, only those instalments already debited to Customer will be reimbursed, less any postage or handling charges payable under this clause and subject to clause 3.3.
8.6 Except where required by law or in accordance with this clause, Seller is not obliged to accept any return of Products. If Seller does not accept the return of the Product, Seller will contact Customer in writing.
8.7 Nothing in this clause affects those rights of Seller under the Australian Consumer Law which may not be excluded or varied by agreement.
9. Limitation of liability
9.1 To the maximum extent permitted by law, all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms and Conditions or in a written warranty from Seller are excluded. If Seller is liable for breach of an imposed term, guarantee, warranty, representation or condition, Seller’s liability is, at Seller’s option, to the extent permitted by law, limited to:
(a) the replacement of the Products or the supply of equivalent products;
(b) the repair of the Products;
(c) the payment of the cost of replacing the Products or acquiring equivalent products; or
(d) the payment of the cost of having the Products repaired.
9.2 To the maximum extent permitted by law, Seller is not liable for any special, indirect or consequential loss or damage, loss of profit or opportunity and loss of data arising out of or in connection with the Products, including as a result of not being able to use the Products or the late or non-supply of Products, whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise and whether or not Seller was aware that such loss or damage may occur.
10. Privacy
10.1 For the purposes of assessing the credit-worthiness of Customer from time to time and the collection of payments, Customer authorizes Seller and its agents to make enquiries and obtain reports including from persons nominated by Customer as trade referees, Customer’s creditors, bankers and financiers, credit providers, mortgage and trade insurers and credit reporting agencies (the Information Sources).
10.2 Customer consents to Information Sources providing to Seller such information as is requested by Seller and permitted to be given by law. Customer also consents to Seller disclosing personal information or the contents of any credit report to a credit reporting agency for the purpose of that credit reporting agency creating or adding to any credit information file in relation to Customer.
10.3 Seller may also use Customer’s information to tell Customer about special offers and other products from Seller and other selected companies. If you do not wish to receive these offers email us at enquiries@kjsolutions.com.au at any time.
11. General
11.1 This agreement will be governed by the laws of Victoria and the parties submit to the non-exclusive jurisdiction of the courts of that state.
11.2 Any notice given under this agreement must be in writing and sent to the recipient at the address specified below or such other address as notified from time to time. 25 Lewisham Close, Hampton Park, Melbourne. Victoria. Australia 3976
11.3 If any clause or part of a clause is illegal, unenforceable or invalid, that clause or part is to be treated as removed from this agreement, but the rest of this agreement is not affected.
Rights of Variation
Kj solutions reserves the right at any time to vary these Terms and Conditions of sale, by notifying its customers.
12. Privacy Policy
When collecting and using personal information, Kj solutions will act in accordance with its legal obligations and the legal process stipulated by The Australian Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs) kj solutions understands that a business can only deal with personal information where there is a legal basis to do so. If the business or website interacts with consumers outside Australia, certain International Privacy laws may apply too, which we will follow.
COPYRIGHT
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COPYRIGHTS & TRADEMARKS
You are solely responsible for use of any content in combination with any other images, graphics, text or other materials you incorporate into your products. You agree you will NOT include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your products unless you have obtained the appropriate authorizations from the owners. By placing an order on this site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Kj solutions to produce the products on your behalf. Kj solutions will not be legally responsible for any breach on your behalf.